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Ade
Site Admin
Joined: Wed Oct 29, 2003 12:46 pm Posts: 1608 Location: Midlands, UK
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Please note that if you are attempting to retrieve tech support on vehicles,
We DO REQUIRE as much information as possible,
This WILL HAVE TO INCLUDE the following to get a good response :
*Chassis number (VIN)* Model code Model and Year Transponder ( if applicable ) Dongle ( if applicable ) Whether you are supplying an additional key or if all keys are lost You might also consider posting a picture of the key/remote as well.
Tool type and software version number ( standard or beta should be included if applicable )
Many thanks
_________________ Ade Rickus Advanced Diagnostics Programmer http://www.advanced-diagnostics.co.uk
Errare humanum est, in errore perservare stultum. (Seneca).
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Mon Mar 11, 2013 2:28 pm |
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Terry
Gold Pro Member
Joined: Wed Nov 12, 2003 9:30 pm Posts: 6607 Location: Malvern, Worcestershire, U.K.
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It would also be good practice to consult the user manuals downloadable HERE and the IQ facility which is viewable HEREThis could give the solution required immediately, without the need to post a topic and await a response.
Effectively getting the job done quicker with less downtime.
_________________ Terry Field Auto Key Wizard Elite Service Centre Gold Pro Member "If only everything was simple"
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Tue Mar 26, 2013 10:30 am |
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Simon
Gold Pro Member
Joined: Wed Oct 29, 2003 2:21 pm Posts: 8002 Location: Chester
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Now the iQ is available on PC, tablet and phone app as well so we would expect this to be checked first.
Thank you.
Simon
_________________ Simon Ashby Advanced Diagnostics Ltd http://www.advanced-diagnostics.com
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Wed Oct 09, 2013 1:27 pm |
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travla
User
Joined: Tue Aug 21, 2012 11:23 am Posts: 32 Location: Gatwck, UK
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Hi - where is the phone App or Tablet version of IQ as per your post below? I have checked the main website, and tried logging in directly from iPhone . . Thanks
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Tue Nov 19, 2013 10:13 pm |
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Simon
Gold Pro Member
Joined: Wed Oct 29, 2003 2:21 pm Posts: 8002 Location: Chester
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They will be released on Monday 25th November 2013.
Thanks.
_________________ Simon Ashby Advanced Diagnostics Ltd http://www.advanced-diagnostics.com
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Wed Nov 20, 2013 9:38 am |
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budarinmvp
User
Joined: Mon Jul 01, 2013 11:39 am Posts: 15 Location: Lithuania
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please tell me MVP-PRO will make Nissan Serena 2010 Intelligent Key?
_________________ Budarin Sergey Budarin Sergey
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Tue Jan 21, 2014 2:57 pm |
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Simon
Gold Pro Member
Joined: Wed Oct 29, 2003 2:21 pm Posts: 8002 Location: Chester
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Please start a new post in the Vehicle Problem section and, as you can see from the post here, we need full vehicle details - or at least a VIN before you will get a reply.
_________________ Simon Ashby Advanced Diagnostics Ltd http://www.advanced-diagnostics.com
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Tue Jan 21, 2014 4:23 pm |
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craig249
Silver User
Joined: Wed May 15, 2013 2:29 pm Posts: 767 Location: Nuneaton, UK
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Simon wrote: Please start a new post in the Vehicle Problem section and, as you can see from the post here, we need full vehicle details - or at least a VIN before you will get a reply.
_________________ Craig Turlington Applications Development Manager Advanced Diagnostics
A miseria, beatitudinem,
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Fri May 15, 2015 7:37 am |
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Simon
Gold Pro Member
Joined: Wed Oct 29, 2003 2:21 pm Posts: 8002 Location: Chester
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Quote: Please start a new post in the Vehicle Problem section and, as you can see from the post here, we need full vehicle details - or at least a VIN before you will get a reply.
_________________ Simon Ashby Advanced Diagnostics Ltd http://www.advanced-diagnostics.com
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Sun Sep 27, 2015 11:42 am |
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