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This topic is locked, you cannot edit posts or make further replies.  [ 9 posts ] 
 When posting for Tech Support on Vehicles 
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Joined: Wed Oct 29, 2003 12:46 pm
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Location: Midlands, UK
Please note that if you are attempting to retrieve tech support on vehicles,

We DO REQUIRE as much information as possible,

This WILL HAVE TO INCLUDE the following to get a good response :

*Chassis number (VIN)*
Model code
Model and Year
Transponder ( if applicable )
Dongle ( if applicable )
Whether you are supplying an additional key or if all keys are lost
You might also consider posting a picture of the key/remote as well.

Tool type and software version number ( standard or beta should be included if applicable )

Many thanks

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Ade Rickus
Advanced Diagnostics Programmer
http://www.advanced-diagnostics.co.uk

Errare humanum est, in errore perservare stultum. (Seneca).


Mon Mar 11, 2013 2:28 pm
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Joined: Wed Nov 12, 2003 9:30 pm
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Location: Malvern, Worcestershire, U.K.
It would also be good practice to consult the user manuals downloadable HERE and the IQ facility which is viewable HERE

This could give the solution required immediately, without the need to post a topic and await a response.

Effectively getting the job done quicker with less downtime. :D

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Terry Field
Auto Key Wizard
Elite Service Centre
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"If only everything was simple"


Tue Mar 26, 2013 10:30 am
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Now the iQ is available on PC, tablet and phone app as well so we would expect this to be checked first.

Thank you.

Simon

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Simon Ashby
Advanced Diagnostics Ltd
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Wed Oct 09, 2013 1:27 pm
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Hi - where is the phone App or Tablet version of IQ as per your post below?

I have checked the main website, and tried logging in directly from iPhone . .

Thanks :)


Tue Nov 19, 2013 10:13 pm
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They will be released on Monday 25th November 2013.

Thanks.

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Simon Ashby
Advanced Diagnostics Ltd
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Wed Nov 20, 2013 9:38 am
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please tell me MVP-PRO will make Nissan Serena 2010 Intelligent Key?

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Budarin Sergey
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Tue Jan 21, 2014 2:57 pm
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Please start a new post in the Vehicle Problem section and, as you can see from the post here, we need full vehicle details - or at least a VIN before you will get a reply.

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Simon Ashby
Advanced Diagnostics Ltd
http://www.advanced-diagnostics.com


Tue Jan 21, 2014 4:23 pm
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Simon wrote:
Please start a new post in the Vehicle Problem section and, as you can see from the post here, we need full vehicle details - or at least a VIN before you will get a reply.

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Craig Turlington
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Advanced Diagnostics


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Fri May 15, 2015 7:37 am
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Quote:
Please start a new post in the Vehicle Problem section and, as you can see from the post here, we need full vehicle details - or at least a VIN before you will get a reply.

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Simon Ashby
Advanced Diagnostics Ltd
http://www.advanced-diagnostics.com


Sun Sep 27, 2015 11:42 am
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