Please note that if you are attempting to retrieve tech support on vehicles,
We DO REQUIRE as much information as possible,
This WILL HAVE TO INCLUDE the following to get a good response :
*Chassis number (VIN)*
Model code
Model and Year
Transponder ( if applicable )
Dongle ( if applicable )
Whether you are supplying an additional key or if all keys are lost
You might also consider posting a picture of the key/remote as well.
Tool type and software version number ( standard or beta should be included if applicable )
Many thanks